You will receive your product in about 3 days.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track the order status on the shipping carrier’s website.

We offer free delivery.

We accept PayPal.

If you receive a defective or damaged product, please contact our customer service team within 7 days of receiving the item, and we will arrange for a return or exchange.

Please contact our customer service team as soon as possible, and we will try to assist with any changes. If the order has already shipped, changes may be difficult.

Currently, we ship to the United States.We are planning to broaden our shipping destinations soon.

Most toys can be wiped clean with a damp cloth and mild soap.

All of our toys meet international safety standards and undergo rigorous quality checks to ensure they are non-toxic and safe for children.

D3C repair video link: https://drive.google.com/file/d/18WNugmlKcV9rvrpveSLAJRJuAuxaGG4D/view?usp=sharing 

D3C audio content download link: https://drive.google.com/drive/folders/1_hj3xUfSi7eprcd-RhahZC6w45rM6A_U?usp=sharing 

Please confirm that you are using the cable we provided. Our products currently do not support dual Type-C cables.